Terms and conditions of use

1. General Provisions

1.1. These Terms of Service govern access to the giranex.com website and use of the giranex.com service.

1.2. By using the website, creating an account, purchasing or activating a package, the user confirms that they have read, understood, and accepted these Terms.

1.3. If the user does not agree with these Terms, they must not use the service.

1.4. giranex.com provides tools for SEO analysis, website crawling, technical report generation, account management, package management, and billing information management.

2. User Account

2.1. To access certain features, the user may create an account.

2.2. The user must provide accurate data and keep it up to date.

2.3. The user is responsible for keeping their email, password, and account access secure.

2.4. All actions performed through the user’s account are considered to be performed by the user unless proven otherwise.

2.5. The user must immediately notify us if they suspect unauthorized access to the account.

3. Email, Username, and Password

3.1. The user may change their email, username, and password through account settings, if such functionality is available.

3.2. Changing important account data may require entering the current password.

3.3. We may refuse to change data if the change violates security, third-party rights, or technical limitations of the service.

4. Billing Information

4.1. The user may fill in and save billing information in the account.

4.2. Billing information may include full name, country, city, address, address line 2, postal code, and phone number.

4.3. If the user saves billing information in the profile, it may be automatically used when making a purchase, changing a package, or preparing future payment documents.

4.4. The user is responsible for the accuracy of billing data.

5. Packages and Access

5.1. The service may be provided on the basis of free access, trial access, paid package, subscription, or one-time purchase.

5.2. Each package may have limits on the number of checks, domains, pages, reports, processing speed, data history, available features, and validity period.

5.3. Package descriptions, limits, and prices may be displayed on the website.

5.4. We may change available packages, limits, prices, and functionality, provided that this does not violate already activated user rights for a paid period.

6. Package Upgrade

6.1. The user may upgrade the current package to a higher package if such functionality is available.

6.2. When upgrading a package, the new package may be activated immediately after confirmation by the user.

6.3. If the user upgrades the package before the end of the current period, the unused part of the previous package is not refunded or compensated, unless otherwise expressly stated on the website or required by applicable law.

6.4. Before upgrading the package, the user receives a notice in billing settings or in the checkout interface that, in case of immediate package upgrade, the cost of the previous package for the remaining period is not refunded.

6.5. By continuing the upgrade, the user confirms that they understand this condition.

7. Package Downgrade

7.1. The user may choose to downgrade the package if such functionality is available.

7.2. If the user downgrades the package, the change usually takes effect after the end of the current paid period.

7.3. Until the end of the current period, the user retains access to the current package unless otherwise stated on the website.

7.4. Downgrading a package does not create a right to a refund for the current period unless otherwise required by applicable law.

8. Payment

8.1. At the current stage, payment may not be connected or may be skipped when activating a package.

8.2. In the future, payment may be made through Stripe or another third-party payment provider.

8.3. The user must pay for the selected package if payment is required for its activation.

8.4. Access to paid features may be provided after successful payment or after internal confirmation of package activation.

8.5. If payment fails, is cancelled, rejected, or disputed, we may restrict, suspend, or cancel access to the paid package.

9. No Refunds

9.1. Paid packages, subscriptions, upgrades, and digital services are non-refundable unless otherwise expressly stated on the website or required by applicable law.

9.2. The user understands that the service provides a digital service that may be activated immediately after purchase.

9.3. If the user is a consumer in the European Union, they may have the right to a 14-day withdrawal period for a distance contract.

9.4. However, when purchasing a digital service, the user may give explicit consent to the immediate start of the service and confirm that after the service begins they may lose the right of withdrawal, if permitted by applicable law.

9.5. Recommended checkbox text: I agree to the immediate start of the digital service and understand that after package activation I may lose the right to the 14-day withdrawal and refund in accordance with applicable law.

9.6. If applicable law requires a refund in a specific case, such requirements take priority over these Terms.

10. SEO Crawler

10.1. The user may add a domain or URL for SEO crawling.

10.2. The service may analyze HTML, meta tags, headings, links, status codes, indexation, technical errors, speed, page structure, and other SEO parameters.

10.3. The user confirms that they have the right to use the service to analyze the specified domain or page, if such right is required.

10.4. The user must not use the service for attacks, overload, unauthorized access, copying closed data, or violating the rules of third-party websites.

10.5. We may limit or stop crawling if it creates excessive load, violates security, causes complaints, or contradicts these Terms.

11. Reports

11.1. The service may generate SEO reports for a selected domain or page.

11.2. Reports may be available for viewing, downloading, or sending to the user’s email.

11.3. Report results are a technical and informational assessment at the time of crawling.

11.4. We do not guarantee that a report is complete, error-free, legally significant, or sufficient to achieve specific SEO results.

11.5. The user makes decisions based on the report independently.

12. Sending Reports by Email

12.1. The user may choose to send a report for a selected domain by email.

12.2. The user must provide a correct email address and have the right to receive the report at that address.

12.3. We are not responsible for non-delivery of an email if it is caused by an incorrect email address, email service settings, spam filters, blocking, or technical issues of third parties.

13. Report and History Storage

13.1. Data related to scanned domains, scanned links, crawling results, generated reports, and scan history is stored together with the user’s account data until the user clears or deletes this data manually, unless a different retention period is required by law, security, or technical necessity.

13.2. The user may clear scan data, reports, domains, links, or history through the service interface, if such functionality is available.

13.3. If the user deletes the account, related scan history and reports may also be deleted or anonymized, except for data that must be retained for legal, accounting, security, or legitimate interest reasons.

14. Prohibited Use

14.1. The user must not use the service for illegal activity.

14.2. The user must not attempt to gain unauthorized access to our systems, accounts of other users, or third-party data.

14.3. The user must not use the service for DDoS, mass crawling with malicious intent, bypassing restrictions, scraping closed data, or violating third-party rights.

14.4. The user must not upload malicious code, use automation in violation of limits, create fake accounts, or attempt to bypass paid restrictions.

14.5. The user must not use the service in a way that may harm giranex.com, other users, or third parties.

15. Suspension and Termination of Access

15.1. We may temporarily restrict, suspend, or terminate the user’s access to the service if the user violates these Terms.

15.2. We may restrict access in case of suspected fraud, abuse, attempted payment bypass, security threat, or violation of third-party rights.

15.3. We may delete or block an account if necessary to protect the service, users, or comply with the law.

16. Intellectual Property

16.1. All rights to the giranex.com website, design, interface, software code, texts, service structure, service logic, brand elements, and materials belong to us or are used by us lawfully.

16.2. The user does not acquire ownership rights to the service or its elements.

16.3. The user may use the service only within the limits permitted by these Terms.

17. User Data and Domains

17.1. The user retains rights to the data they enter into the service, including domains, URLs, and information related to their projects.

17.2. The user grants us a limited right to process this data to provide the service, generate reports, store results, send reports, and provide technical support.

17.3. This right applies only to the extent necessary for the operation of the service and performance of these Terms.

18. Service Availability

18.1. We strive to ensure stable operation of the service, but we do not guarantee that the service will be available continuously, without errors, or without technical interruptions.

18.2. The service may be temporarily unavailable due to maintenance, updates, errors, actions of hosting providers, payment providers, network issues, or circumstances beyond our control.

19. Disclaimer of Warranties

19.1. The service is provided as is.

19.2. We do not guarantee specific SEO results, ranking growth, traffic increase, correction of all website errors, or compliance of the report with the user’s expectations.

19.3. SEO reports are an informational tool and are not a professional guarantee of results.

20. Limitation of Liability

20.1. To the maximum extent permitted by law, we are not liable for indirect losses, loss of profit, loss of data, decrease in website rankings, user errors, actions of third parties, or decisions made by the user based on a report.

20.2. If liability cannot be fully excluded, it is limited to the amount actually paid by the user for the relevant package for the period in which the basis for liability arose, unless otherwise required by applicable law.

21. Privacy and Personal Data

21.1. Personal data processing is governed by the Privacy Policy.

21.2. By using the service, the user confirms that they have read the Privacy Policy.

22. Cookies

22.1. The use of cookies is governed by a separate Cookie Policy.

22.2. The user may manage cookies through the cookie banner, website settings, or browser settings, if such functionality is available.

23. Changes to These Terms

23.1. We may update these Terms.

23.2. The current version is published on this page.

23.3. If changes are significant, we may notify users through the website, email, or account interface.

23.4. Continued use of the service after the changes take effect means that the user agrees to the updated Terms.

24. Applicable Law

24.1. These Terms are governed by the law of the country of registration of the service operator, unless otherwise required by mandatory consumer protection rules.

24.2. If the user is a consumer in the European Union, they retain rights that cannot be excluded under the applicable law of their country of residence.

25. Contacts

25.1. For questions about personal data, account deletion, data changes, or exercising user rights, you can contact us by email at info@giranex.com or submit a request via our support page. Our team will contact you as soon as possible.

Effective date: 25.02.2026